Computer repair: when the bits hit the fan

If you use a PC or Mac for business purposes, and it breaks and you're like many business people you're dead in the water. In a home setting, a broken personal computer is no fun either. Some people like fixing PCs, but if you're among those who would prefer to keep the silicon out from under your fingernails, you need a pro.

Many small business and home users rely on local computer repair shops. But who can you trust? The nonprofit consumer organization Center for the Study of Services has just published the results of a survey it did of local stores in seven cities that do computer repair, along with providing tips about computer repair in general.

Computer repair ratings for individual stores are available through its magazine, Consumer's Checkbook, for the seven metropolitan areas that the organization currently serves: Boston, Chicago, Philadelphia, Puget Sound, San Francisco/Oakland/San Jose, Twin Cities and Washington, D.C. But more general information applies elsewhere around the country as well.


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